职位描述
Job Description:
At Gammon Security, we are committed to excellence and innovation in security solutions. We are looking for a proactive, energetic, and highly motivated Customer Service Officer to join our team.
In this role, you will:
Handle Customer Enquiries: Act as a primary point of contact for customer inquiries, complaints, and incident reports. Your excellent communication and problem-solving skills will ensure the delivery of top-notch customer service.
Manage Business Operations: Be responsible for monitoring and ensuring the accuracy of quotations, service orders, and invoices issued to clients.
Project Support: Work closely with our project teams to help achieve team goals. This includes understanding customer needs and making appropriate recommendations.
Multi-Tasking and Time Management: In our fast-paced environment, you will need to manage multiple tasks efficiently and meet tight deadlines.
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